Legal notice

SMS and Email Marketing Policy

Effective Date: 10/09/2023

Introduction

This SMS and Email Marketing Policy (the "Policy") governs the collection, use, and management of personal information by DOS Cosmetics ("we," "us," or "our") for the purposes of SMS and email marketing. By subscribing to our SMS and email marketing communications, you agree to the terms outlined in this Policy.

1. Collection of Information

We may collect the following personal information when you subscribe to our SMS and email marketing services:

  • Name

  • Email address

  • Mobile phone number

  • Preferences related to marketing communications

  • Purchase history and interactions with our brand

2. Consent

By providing your email address or mobile phone number and opting into our marketing communications, you consent to receive SMS and/or email messages from DOS Cosmetics. Consent is voluntary and can be withdrawn at any time.

3. Use of Information

We use your personal information to:

  • Send promotional offers, product updates, and event invitations

  • Provide personalized marketing based on your preferences and purchase history

  • Notify you about limited-time deals, bundles, or special events

  • Respond to inquiries or customer service requests

4. Frequency of Messages

You may receive SMS and/or email messages periodically. We strive to limit the number of messages sent to ensure they are relevant and not intrusive.

5. Opt-Out and Unsubscribe

You can opt out of receiving SMS or email marketing communications at any time:

  • For SMS: Reply STOP to any message you receive from us to unsubscribe.

  • For Email: Click the "Unsubscribe" link at the bottom of any email you receive from us.

Please allow up to 5 business days for your opt-out request to be processed. Opting out of marketing communications will not affect transactional or service-related messages.

6. Data Sharing and Third-Party Services

We do not sell or share your personal information with third parties for their independent marketing purposes. However, we may use third-party service providers to manage and deliver our SMS and email campaigns. These providers are contractually obligated to protect your information and use it solely for the purposes specified by us.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system can guarantee complete security. By providing your information, you acknowledge and accept this risk.

8. Compliance with Laws

Our SMS and email marketing practices comply with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and General Data Protection Regulation (GDPR), where applicable.

9. Changes to This Policy

We reserve the right to update this Policy at any time. Any changes will be effective immediately upon posting the revised Policy on our website. We encourage you to review this Policy periodically.

10. Contact Us

If you have any questions or concerns about this Policy or our marketing practices, please contact us at:

DOS Cosmetics
Bournaka 10, 41500, Larissa
sales@doscosmetics.com
+30 210 300 8173

By subscribing to our SMS and email marketing communications, you acknowledge that you have read and understood this Policy and agree to its terms.