Answers to Your Questions

Where do you ship?

We ship our products worldwide.

We offer free shipping on orders over €50 in Greece and €250 for abroad.

How soon will my order ship?

Orders will be processed within 1-2 business days. If you place your order by 1pm, it will be processed the same day. Orders placed on Saturday and Sunday will be processed the next business day. Special offers may apply from time to time.

What is your return policy?

Customers have a period of 14 days from the day of the package arrival to ask for a refund. After the 14 days period, the refund option will expire.

If you want a refund, please sent us an email at support@doscosmetics.com or fill the contact form of our website stating that you wish for a refund. 

 Please ensure that your refund request is sent before the 14-day period expires.

For more information regarding refunds, click here.

How do I know if your products are suitable for my skin?

We offer a range of products targeting all of the skin types. For a personalized recommendation, please take our SKINTEST or book a free VIRTUAL CONSULTATION with our beauty experts.

Is there any possibility to test the products?

Of course! You can test our skincare products by purchasing our "TRY ME LOVE" package at just 3.5€!

Do your products have harmful chemicals?

All our products are cruelty free, paraben free, sulfates free and PEG free.

How can I be eligible for free shipping?

We offer free shipping for order over 50€ in Greece and over 250€ for abroad.

Can't find what you're looking for?

Send us an email specifying what issues you encounter. Someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at info@doscosmetics.com

Other inquiries? Let's chat.

Please contact us at +30 210 3008173.